Terms of Service

1. Acceptance of Terms

By accessing and using TradesMate ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

These terms apply to all users of TradesMate, including UK tradespeople, contractors, and business owners.

2. Service Description

TradesMate provides:

• Quote generation and management tools
• Invoice creation and tracking
• Job scheduling and pipeline management
• Client database management
• RAMS (Risk Assessment and Method Statement) generation
• AI-powered business assistance
• UK tax and compliance features

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Keep your account credentials secure
• Use the service only for legitimate business purposes
• Comply with all applicable UK laws and regulations
• Not share your account with unauthorized users
• Report any security breaches immediately

4. Payment Terms

For paid subscriptions:

• Payments are processed securely via Stripe
• Subscriptions renew automatically unless cancelled
• All prices include VAT where applicable
• Refunds are available within 14 days of purchase
• We reserve the right to change pricing with 30 days notice

5. Data and Privacy

Your data is important to us:

• We comply with UK GDPR and data protection laws
• Your business data remains yours at all times
• We implement strong security measures to protect your data
• You can export your data at any time
• See our Privacy Policy for detailed information

6. Limitation of Liability

While we strive to provide reliable service:

• The service is provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to the amount paid for the service
• You are responsible for backing up your data
• We may experience occasional downtime for maintenance

7. Termination

Either party may terminate the agreement:

• You can cancel your subscription at any time
• We may terminate accounts for violations of these terms
• Upon termination, you have 30 days to export your data
• Refunds may be provided on a case-by-case basis

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

9. Contact Information

For questions about these terms, contact us:

• Email: legal@tradesmate.co.uk
• Phone: 0800 123 4567
• Address: TradesMate Ltd, 123 Business Park, Manchester M1 1AA